Florida Hospital Pharmacy Operations & Compliance Coordinator – Pharmacy - Celebration/Kissimmee/East in Maitland, Florida

Pharmacy Operations and Compliance Coordinator – Pharmacy Administration – Maitland

Florida Hospital seeks to hire a Pharmacy Operations and Compliance Coordinator who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Established in 1908, Florida Hospital is one of the largest not-for-profit healthcare systems in the country, caring for more than a million patients each year. The 2,286-bed acute-care medical facility, comprised of eight hospitals, has been recognized by U.S. News & World Report as one of the best hospitals in the country for the past 10 years. It serves as a community hospital for Greater Orlando and as a major tertiary referral hospital for Central Florida and much of the Southeast, the Caribbean and Latin America.

Department Profile:

The Pharmacy Department is open 24 hours a day and is staffed with approximately 130 employees, including pharmacists, technicians, a medication safety coordinator, inventory control specialists, and an administrative coordinator. The entire pharmacy team works together to assure patients receive the highest quality pharmaceutical care possible. From our central pharmacy and 6 satellite pharmacy locations, we dispense 15,000 doses of medication daily. Through Cerner Millennium CPOE and Pharmacy management system, the Pharmacy processes more than 10,000 orders per day. Pyxis dispensing cabinets help distributes 90% of the medications for administration. The Pharmacy department manages a $55 million dollar drug budget. Lexicomp serves as the system drug information reference.

Work Hours/Shifts:

8a-5p;M-F w/ rotating weekends

Job Summary:

Primary responsibility is coordination and supervision of pharmacy operational areas and patient care programs, including adherence of medication-use processes to defined regulatory and quality standards of practice. Collaboratively oversees and coordinates process improvement initiatives for the central operations of the main hospital pharmacy, the sterile operations of the cleanroom pharmacy, and the satellite operations throughout the institution. Assists with oversight of day-to-day operations including personnel assignments and activities, medication dispensing programs, pharmacy automation, and medication inventory to ensure effective and timely provision of pharmacy services and medication therapy. Supports medication procurement and utilization and facilitates evidence-based medication use and purchasing of pharmaceuticals across all pharmacy areas. Supervises staff and actively participates in operations to ensure accurate evidence-based medication services are provided to patients and pharmacy support services are available to medical and nursing staff to improve medication utilization and enhance treatment outcomes. Provides education to staff, enforces departmental and institutional policies, and initiate development plans as needed to assure regulatory compliance and optimal service standards. Actively manages human, capital, and operational resources to collaboratively support patient care services, medication safety systems, regulatory compliance initiatives, and quality assurance programs throughout the Department of Pharmacy. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Leadership qualities essential to operate effectively within the institution and advance the practice of pharmacy

  • Proficiency in general hospital pharmacy operations and regulatory compliance

  • Proficiency with hospital computer systems, pharmacy technology, and pharmacy automation

  • Working knowledge of contemporary hospital pharmacy practice, patient-centered care, advanced pharmacy practice, medication therapy management, and evidence-based medicine

  • Strong verbal communication skills

  • Strong organizational skills

  • Strong problem-solving skills

  • Strong customer service skills

  • Ability to analyze data and follow-up and resolve discrepancies

  • Ability to keep accurate and complete records

  • Ability to interact constructively with supervisors, peers, and support personnel

  • Ability to define operational or program problems/needs and solutions

  • Flexibility and willingness to adapt to changes as necessary

  • Expertise using Cerner pharmacy solutions and services (Preferred)

  • Expertise using Pyxis automated dispensing technology (Preferred)

  • Expertise in USP 797 guidelines (Preferred)

  • Working analytical and data management skills (Preferred)

  • Working knowledge of Lean Change Management and application to healthcare settings (Preferred)

  • Working knowledge of Microsoft Office Outlook, Word, Excel, and PowerPoint (Preferred)

  • Working knowledge of the accreditation requirements of Det Norske Veritas and International Organization for Standardization quality management systems (Preferred)

  • Working knowledge of the American Society of Health-System Pharmacists National Practice Standards (Preferred)

  • Ability to integrate clinical and distributive pharmacy services with quality improvement, teaching, research, and professional development activities (Preferred)

  • Ability to teach, precept, and facilitate experiential training (Preferred)

  • Strong written communication skills (Preferred)

  • Doctor of Pharmacy degree

  • Three or more years of contemporary hospital pharmacy practice experience

  • Master of Health Administration, Master of Science in Pharmacy or Pharmacy Administration, Master of Business Administration, or other advanced degree in pharmacy or healthcare leadership (Preferred)

  • PGY1 Pharmacy Residency and PGY2 Specialty Residency, or PGY2 Health-System Pharmacy Administration Residency (Preferred)

  • Pharmacy leadership with supervisory experience (Preferred)

  • Practice experience in a large hospital (greater than 500 bed institution) and integrated healthcare system (three or more hospitals in system) (Preferred)

Licensure, Certification, or Registration Required:

  • Current, active State of Florida Pharmacist license

  • Current, valid State of Florida Consultant Pharmacist license (Preferred)

  • Eligible for registration as a pharmacist preceptor with the Florida Board of Pharmacy and the various schools of pharmacy located with the State of Florida (Preferred)

  • Board certification from the Board of Pharmacy Specialties (Preferred)

Job Responsibilities:

Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program

  • Pharmacy Practice and Operations Management

  • Supervises operational, clinical, and regulatory compliance programs in assigned pharmacy areas to ensure accurate and timely medication distribution, optimizes medication utilization, minimize product waste, maximize inventory turns, optimize pharmacy supply use, and maximize staff productivity.

  • Establishes standards of practice and environmental standards consistent with contemporary hospital practices, patient-centered clinical services, traditional therapeutics, professional principles, and innovations in pharmacy.

  • Leads initiatives to organize space, equipment, and services to meet the needs of patients and other customers.

  • Leads initiatives and programs to ensure medication preparation and distribution systems are aligned with evidence-based best practices, are suitable to meet the patient care needs of assigned services and areas, and are in compliance with all healthcare regulatory requirements and applicable state and federal laws.

  • Leads initiatives and programs to maintain pharmacy operational areas and medication management programs in constant state of survey readiness for all applicable regulatory and accreditation standards.

  • Assists with preparation of an annual budget and manages assigned budgets and financial resources including stewardship, cost control, and restriction/surveillance programs.

  • Effectively collaborates with other hospital departments by personal contact, by committee membership, and by memorandum to promote cooperation and efficiency in providing patient's pharmacy care needs.

  • Serves as a communication link with pharmacy staff, leaders of other pharmacy practice areas, and leaders across the pharmacy system.

  • Coordinates clinical and operational resource management monitoring

  • Selects, implements, monitors and coordinates analytical systems clinical and operational resource management for all operational and clinical pharmacy practice areas, including, but not limited to Premier databases, HBI utilization databases, Cerner utilization databases, and purchasing databases.

  • Collaborates on systems for clinical decision support, departmental and hospital-wide standards for medication use, and systems to monitor individual practitioner performance regarding drug utilization.

  • Labor Management

  • Develops standards of performance to maximize staff roles in accordance with licensure.

  • Provides feedback regarding job performance of employees as needed.

  • Maintains competent, skilled, and cooperative staff by coordinating training for new employees, coaching and mentoring of all employees, and routine professional development for all staff.

  • Pharmacist Staffing and Clinical Services

  • Actively performs all pharmacist functions and maintains active proficiency by staffing in operational and clinical programs, participating in dispensing and compounding activities, utilizing hospital computer systems and medication ordering systems, following established standard work parameters, and maintaining standard work environments.

  • Works as an active member of operations and/or clinical pharmacy team to collaborate with healthcare providers and decentralized pharmacy staff, place practice priority on the delivery of patient-centered care, and provide accurate, safe, timely, and appropriate medication therapy based on patient needs.

  • Performance Improvement and Quality Outcomes Management

  • Maintains expertise resource in the standards of Det Norske Veritas (DNV), International Organization for Standardization (ISO) quality management systems, Center for Medicare and Medicaid Services (CMS), Florida Agency for Health Care Administration (AHCA), Florida Board of Pharmacy, and other bodies relevant to hospital practice in Florida.

  • Monitors operational performance, patient care services, cost containment activities, and budgetary performance via objective parameters.

  • Proactively uses data analysis techniques to track, monitor, and communicate the operational, clinical quality, and financial outcomes of assigned areas and to benchmark performance against internal targets and against local and national best practices.

  • Identifies, resolves, and reports short- and long-term obstacles to patient care and medication safety, regulatory compliance, or stewardship of resources.

  • Designs pharmacy initiatives to maximize operational efficiency and integrates efficiency methodologies such as just-in-time (JIT) manufacturing as well as Lean, Six Sigma, and standard work principles into pharmacy distribution systems.

  • Designs and implements new pharmacy programs, quality improvement changes, and continuous quality assurance initiatives to advance the organization’s medication-use systems and promote optimal patient outcomes.

  • Facilitates the update and maintenance of medication-related and pharmacy-related policies and procedures and prospectively assesses new processes and policies for appropriateness and compliance to defined standards.

  • Professional Practice Advancement

  • Serves as a preceptor/educator for pharmacy residency and student experiential education programs, including maintaining proficiency in the four preceptor roles and active education/mentorship skills.

  • Maintains a sustained record of contribution to the total body of knowledge in pharmacy practice through internal/external presentations, publications, formal review for a peer-reviewed medical or pharmacy journal, and/or professional organization service.

  • Maintains a high professional profile and active membership in state and national pharmacy professional organizations (e.g. Florida Society of Health-System Pharmacists, American Society of Health-System Pharmacists, etc.).

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Pharmacy Operations and Compliance Coordinator opportunity with Maitland and apply online today.

Job Keywords:

Pharmacy Operations and Compliance Coordinator, pharmacy, Maitland

Job: *Pharmacy

Organization: *Florida Hospital

Title: Pharmacy Operations & Compliance Coordinator – Pharmacy - Celebration/Kissimmee/East

Location: FL-Maitland

Requisition ID: 266044