Lake Bennett Social Worker Assistant in Ocoee, Florida
Full Time Assistant
Supports Social Services Director
Assists with psychosocial assessment of residents, grievance procedures, and customer service management.
In the absence of the Admissions Coordinator, this position will be able to coordinate admissions to the center, including handling inquiries either over the phone or in person; and conduct a needs assessment of the patient seeking admission and consideration of alternatives, if center is not capable of meeting these needs. Share current information available about funding resources. Work with individual patients and families toward adjustment to center life and to crises of illness, disability, and death. Serve in an advocacy role for patients and their families in expressing, defining and resolving grievances. Coordinate discharge planning functions. Participate in developing patient care plans in cooperation with individuals from other disciplines. Participate in in-service training programs. Evaluate the quality of social services as part of the centers overall quality improvement program. Develop and maintain contacts with appropriate community agencies. Handle some marketing activities/functions assigned by SWS Department Head. Qualifications:
Degree Highschool Deploma Required Experience in dealing with people in crises is preferable. Knowledge of the case management process, needs of geriatric patients, health care settings, working knowledge of funding resources such as Medicare Part A, B, C D, Medicaid, Managed Care and other private insurances. Imagination and creative ability, skill in working cooperatively with other professionals, ability to organize and carry out responsibility efficiently and effectively. Ability to communicate effectively and appropriately both verbally and in writing in a wide variety of circumstances. Commitment to the mission and goals of the center. Ability to exercise independent judgment where procedures cannot be standardized. Ability to attend annual company sponsored social work conferences. These conferences may be out of town and require overnight stays. Dedicated totally to the success of the center and company culture.