NBC Universal Project Manager, UO Technology Delivery Services in Orlando, Florida
Project Manager, UO Technology Delivery Services
Job ID: 250714
Universal Parks & Resorts is comprised of Universal Orlando Resort, Universal Studios Hollywood, Universal Studios Japan, Universal Studios Singapore, as well as a new destination coming in Beijing, China. We are a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at all of our destinations. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Universal’s theme parks offer exactly the kind of vacation families crave – bringing together popular culture’s most compelling stories, characters and adventures to create some of the world’s most innovative and entertaining attraction experiences. These are immersive, next-level, adventures such as The Wizarding World of Harry Potter™, outrageously fun attractions such as Despicable Me Minion Mayhem and highly themed, authentic experiences based on cutting-edge television, such as Race Through New York Starring Jimmy Fallon. We embrace the power of cultural diversity and inclusion and continuously strive to maintain a team that is a reflection of our global audience. Universal Parks & Resorts adheres to ‘The Universal Way’ by not just meeting guest expectations, but exceeding them, every time. Join us if you want to collaborate, innovate, develop, and deliver the most compelling entertainment experiences imaginable that drive growth for the Universal brand around the world. Universal Parks & Resorts provides world-class entertainment destinations with signature theme parks that create unparalleled entertainment.
JOB SUMMARY : The Project Manager I has the responsibility for the planning and execution of work efforts within Parks Technology, with input and guidance from direct management, including other Project Managers on effort. The Project Manager I will work closely with the UPT operations, solutions delivery, infrastructure, innovation, governance and security teams, business partners, and vendors to define, develop, and execute deployment of their assignments on their own. The Project Manager I follows the established project management process to deploy projects to meet the business goals.
Works closely with all Technology teams, business partners, and Vendors to plan, organize, secure, and manage resources for assigned project efforts following software development lifecycle and project implementation policies and procedures as applicable. Independently research, analyze, identify, and document the tasks to achieve the project goals. Coordinate, facilitate, and lead project team meetings to accomplish project deliverables.
Responsible for the management of the project including: work statements, work breakdown structures, developing and tracking budget and schedule, tracking individual project tasks, providing risk analysis, tracking and resolving issues and action items, providing various project management visibility and control measures and reports as needed and communicating to project team and stakeholders. Perform requirements gathering and quality assurance as needed.
Work closely with our business partners to understand their business and system problems and opportunities in the context of the requirements. Work with Technology teams and management to identify solutions that enable the organization to achieve its project goals.
Analyze, define and map business processes. Produce quality documentation and business process models as needed for assigned projects.
Trace the requirements through life cycle of project to ensure that the scope is managed and that the original requirements are delivered.
SCOPE: The Project Manager I has the responsibility for the planning and execution of smaller work efforts within Parks Technology.
EDUCATION: High school degree or GED is required. Bachelor’s degree is preferred in MIS, Technology, and Business. Other: Knowledge of project management concepts and processes, requirements gathering, or business analysis preferred.
EXPERIENCE: College diploma or university degree in the field of computer science, information systems, technology, project management or software engineering and/or 1-3 years equivalent work experience. Experience and/or exposure in project management, business analysis, or equivalent combination of education and experience. Requires the use of sound business judgment in coordinating the requirements of the user group(s) for a project. Conflict resolution and problem solving techniques preferred. Good in presentation, facilitation, communication, and negotiation required.
ADDITIONAL INFORMATION: Works with internal business clients and external vendors. Ability to read, analyze, and interpret business periodicals, professional journals, technical manuals and procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to compute rate, ratio, and percent and to draw graphs, and interpret spreadsheets. Some travel possible to support Parks Technology division and client locations.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Parks & Resorts via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Parks & Resorts HR/Recruitment will be deemed the sole property of Universal Parks & Resorts. No fee will be paid in the event the candidate is hired by Universal Parks & Resorts as a result of the referral or through other means.
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