Avis Budget Group Retail Car Sales Location Manager in Orlando, Florida

Job Summary

Manages the location team to achieve the operational and revenue performance goals of an assigned retail car sales location.

Essential Duties and Responsibilities

  • Responsible to consistently and profitably meet new vehicle sales quotas through expert management and leadership of the sales team.

  • Forecast sales, maintain proper inventory levels in terms of amount and vehicle types, and motivate the sales team.

  • Responsible for hiring, training, and monitoring team member performance. He/she is responsible for the resolution of customer complaints and to assist in closings when necessary

  • Train the sales team on sales methodologies that support established sales targets

  • Train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory

  • Establish sales quotas for each sales representative and provide continuous feedback in order to manage to overall sales goals

  • Continuously monitor and adjust inventory to optimize customer choice

  • Measure and report sales metrics; monitor actuals-to-plan

  • Continuously and consistently promote the dealership, its values, and its products/services

  • Finalizing Purchase, Trade-in, and Sales agreements, contracts, etc.

  • Utilizing e-commerce tools, i.e. social media, listing services, inventory systems, etc.

  • Executing advertising and promotional plans

  • Assisting with various Remarketing initiatives

  • Work closely with ABG Car Rental facilities

Supervisory Responsibilities

Ensures proper staffing and scheduling to maximize the effectiveness and profitability of the location. Conducts annual performance appraisals, provides individual feedback to improve performance, and initiates corrective action in response to personnel problems. Oversees the training of new employees and ongoing coaching to ensure that employees perform their duties in a manner consistent with company standards.

Qualifications

Required Experience

  • High school diploma required, Bachelor’s degree preferred.

  • Minimum of 3 years of experience in a Retail Car Sales Management position.

  • Valid driver’s license with a clean driving record.

Required Knowledge, Skills and Abilities

  • General business knowledge to successfully operate and manage a corporate retail store.

  • Excellent customer service skills.

  • Strong organizational and analytical skills to track all appropriate operational measures and analyze and forecast operational performance results.

  • Strong communication and coaching skills. Ability to interact with both internal and external customers at all levels. Ability to manage and motivate staff in a team environment.

  • Requires problem solving and decision making skills.

  • Strong understanding of marketing programs, events and promotions.

  • Must be proficient with various computer applications including social media and mobile applications.

Travel Requirements: Moderate travel is required.

Disclaimer

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary, based on job location, department or the assignment. The actual essential duties, responsibilities and qualifications may vary by location, department, reporting structure or other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.