JetBlue Airways Technical Representative Heavy MX in Orlando, Florida

Technical Representative Heavy Maintenance

Position Summary

The Technical Representative is present during maintenance, repair, and overhaul for the purpose of accomplishing heavy service requirements. The Technical Representative interfaces with Maintenance Planning, Maintenance Control, Technical Standards, Quality Control, Quality Assurance, and Material Operation to address all maintenance requirements during a scheduled heavy service event.

Essential Responsibilities

  • Coordinate pre-induction review with Maintenance Planning, Material Operations, Quality Control, Engineering and the Maintenance/Repair/Overhaul (MRO) provider of required and additional maintenance tasks

  • Lead and coordinate an onsite team to address various demands of the check

  • Liaise with the MRO provider for all technical requirements of the service

  • Approve additional requirements found during the inspection and suggest alternative solutions

  • Provide concise daily written and verbal updates as to the progress of the service

  • Review invoices for accuracy and dispute discrepancies with the MRO provider

  • Interpret and understand the warranty issues and claims

  • Coordinate with Flight Crews for arrivals and departures

  • Apply for landing rights

  • Other duties as assigned

Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma

  • Ten (10) years’ experience in aircraft maintenance

  • Working Knowledge of Part 121 Federal Aviation Regulations

  • Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate

  • One year heavy check experience

  • Willing to travel to C-Check facilities for extended periods

  • Currently in possession of a valid passport or equivalent travel documents to travel freely in and out of all JetBlue destinations

  • Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue Airways’ insurance standards

  • Pass a ten (10) year background check, pre-employment drug test, and criminal history records check (CHRC)

  • Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Bachelor’s Degree in Business Administration or Maintenance Management

  • Airbus A320/321 and/or Embraer 190 knowledge and experience

  • Proficient with Microsoft Office Suite and Adobe Acrobat

  • Excellent verbal and written communication skills

  • Strong analytical abilities

  • Strong negotiation skills

  • Solid team and people skills

  • Ability to guide and attend to the needs of the support team

Crewmember Expectations:

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Working knowledge of Company manuals

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

  • Well groomed and able to maintain a professional appearance

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

  • Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

  • Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities


  • Computer and other office equipment

Work Environment:

  • Combination of office and hanger floor environment, the outdoor environment may present weather variations and elevated noise levels

  • Requires irregular work hours and demands of your time

  • Requires travel to different Maintenance Repair Organization providers as the needs of the service dictates, some locations may be in an unstable political environment

  • Must be able to be on the road for extended periods of time and to cope with and respect foreign customs and cultures

Physical Effort:

  • Position requires extremely strenuous physical work involving objects in excess of 100 pounds occasionally and/or in excess of 50 pounds frequently. (Very Heavy)

Job ID #:34340Location:Orlando, FL

Area of Interest:AirlinesLocation Code:MCO Orlando: Orlando International Airport ( JetBlue )

Employment Status:Full-Time Regular

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.