Randstad Patient Service Representative in Winter Park, Florida

Patient Service Representative

job details:

  • location:Winter Park, FL

  • salary:$13 - $16 per hour

  • date posted:Monday, April 16, 2018

  • job type:Temp to Perm

  • reference:S_634608

  • questions:nathan.mackey@randstadusa.com407-660-2181

job description

A Top Tier Client of Randstad's is seeking its next Patient Service Representative. This is a on-site position working with clinical staff and patients.

Organizes work for internal processing

-Obtains referrals from all appropriate sources.

-Reviews referrals daily for appropriateness for potential interview and eligibility

-Documents notes in hospital

-Interviews in-house patients and determines eligibility

-Begins the application process when possible

-Calls discharged patients to determine eligibility

-Contacts physicians, as needed, to determine eligibility

-Overcomes patient objections to appropriately complete the application

-Obtains all needed forms from patients interviewed

-Identifies patient needs and directs them to appropriate agencies for assistance

-Mails forms to patients interviewed post-discharge

-Utilizes field service as needed to obtain information from the patient

-Leverages technology and account processing workflows; maintains data integrity with accurate and concise documentation in Human Arc systems

-Foresees what needs to be done with all accounts and takes appropriate action to secure eligibility until all methods are exhausted

-Performs patient relations referrals as appropriate

-Assists in acquiring verifications; helps obtain and complete forms,

-Submits paperwork and applications as needed to entities and agencies

-Follows up with patients and agencies timely and regularly on application status

Working hours: M-F 8-5



Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.